Customer Satisfaction
We always deliver what we promise.

2025 marks the anniversary of our Warrington office opening, headed up by our two new Sales Directors, Ian Cusack and Lee Brennan. Opened in 2024, the office was created to bring dedicated Managed Print Solutions and photocopier/printing support to businesses across Warrington and the wider Liverpool area, following the acquisition of several well-established, family-run firms by a Venture Capital company.
Whilst these VC companies bring cash and investment, they lose the personal and local touch. Invariably, service declines, profit becomes the driver, and historically, the newly acquired companies are stripped and prepared for resale.
Our Warrington division is going from strength to strength under the leadership of Ian and Lee. We are giving back to the community with our recent sponsorship of Warrington Wolves. In just 12 months, we have added over 200 new machines and gained 56 new customers in the region. We will continue to support our customers with the ethos that unites the Rawson group of companies: integrity, clean and clear contracts, and no heavy penalties for terminating early.
Our continued success across all areas of the business comes down to one priority: looking after our customers. Our strapline, “Delivering What We Promise,” reflects this people-first approach and explains why our customers choose to stay with us. This commitment to service runs through everything we do, from photocopiers, printers, and Managed Print Solutions to scanning, archiving, Document Management software, and even Ricoh lockers (used by Amazon, pharmacies, schools, resource centres, logistics companies, and more).
With over 35 years of experience in the Managed Print industry, Ian Cusack is a highly respected Sales Director known for his strategic insight, industry expertise, and commitment to delivering measurable results. Throughout his career, Ian has led high-performing sales teams, developed long-term client relationships, and driven sustainable revenue growth across competitive markets.
Ian’s deep understanding of print technology and document management solutions has enabled him to guide organisations through complex digital transformation initiatives. His consultative approach, coupled with a focus on value-driven solutions, ensures that clients receive tailored services aligned with their business goals.
Recognised for his professionalism, integrity, and leadership, Ian continues to play a pivotal role in shaping the sales strategy and growth trajectory of the businesses he represents.
Lee Brennen is a seasoned Sales Director with a career spanning over three decades in the industrial sector. Beginning as a service engineer in the late 1980s, Lee transitioned into sales, combining technical expertise with a commitment to customer success. Having worked with all the major manufacturers, Lee offers ethical solutions that build trust, deliver value, and drive long-term results for businesses in Warrington and beyond.
Looking for local photocopier and printing solutions in Warrington? Reach out to our expert team for advice and a free quote.