Customer Satisfaction
We always deliver what we promise.
Rawson Digital is a family-owned business built on thirty years of experience in the printer and photocopier industry. We have a proud reputation for reliability, trust, and exceptional service. Since our founding, we have grown steadily and now supply over 2,000 machines across the UK and the Isle of Man, serving clients of all sizes, from global brands to local SMEs in North Wales and the North West.
Rawson Digital’s success is built on long-term relationships, integrity, and exceptional service. When you choose us, you’re choosing a partner who is as invested in your business as you are. Our service comes with the reassurance of dedicated after-sales support, with same-day, on-site assistance available should you ever need it.
About
Rawson Digital, based in Wrexham, North Wales, equips businesses of all sizes with state-of-the-art printers and photocopiers. Our managed print service takes printer and photocopier maintenance off your plate, allowing you to focus on running your business.
Delivering What We Promise
Founded by Vaughn Rawson in 2012 Rawson Digital was built on nearly three decades of experience in the photocopier and print industry.
Rawson Digital came about from Vaughn’s own experience within the industry and the bad practices that run rife. For those stuck in restrictive contracts which penalise them for early termination or those experiencing poor customer service. There is another way!
Rawson Digital is a well-established medium-sized family-run business who have built up a reputation for integrity, and have become renowned for our contacts. Which we believe are unique within the industry.
What sets us apart
- Trusted by Professionals: We have a strong presence in the legal profession and other regulated industries where reliability and compliance are critical.
- Transparent Contracts: Our agreements are clear and straightforward, with no hidden charges, unfair tie-ins, or restrictive termination clauses.
- Top-Tier Technology: We only work with leading brands, including Ricoh, Canon, Lexmark, and Toshiba
- Customer-Centric Approach: We live by the motto, “Delivering What We Promise”, ensuring our clients stay with us not because they are tied into contracts, but because they genuinely value our service.
- Specialist Support For Charities and Churches: We offer advice, ongoing support, and special pricing for those who make a difference.
- Community Commitment: Beyond business, we are passionate about giving back. We actively support local events and proudly sponsor Action for AT, raising over £250,000 to date in support of children affected by Ataxia-Telangiectasia.
Trusted by leading organisations
We’re proud to work with some of the UK’s most recognised names:
- Wockhardt – supported their UK COVID-19 vaccination programme
- GAP Personnel – 40+ offices nationwide
- Bowker Group – leading vehicle haulage & dealerships, including Porsche Bolton
- ONTIC Group – a multi-billion-pound global enterprise
- WorkNest – HR solutions across the UK
- Triumph Aerospace – aerospace component manufacturer in the UK & IOM
- TAG Heuer – iconic Swiss watch brand, supported nationwide
And of course, we remain committed to our hundreds of small and medium-sized businesses across North Wales, the North West, and beyond, which remain at the heart of our success.
Values
Always delivering what we promise
Bespoke business contracts
Our contracts are designed to be fair and transparent; you’ll never be tied into convoluted terms or face unexpected costs. We don’t impose heavy exit penalties. Instead, we focus on earning your continued business through great service.
Our friendly sales team take a no-pressure approach, offering honest, practical advice whether or not you choose to work with us. And if you’d like reassurance, we’re happy to put you in touch with long-standing customers, some of whom have trusted us for over 30 years.
Photocopier & Printer Services
With our wealth of knowledge about photocopiers and printers, we can help you choose the perfect model or package that best suits your business or budget.
With machines from top brands like Canon, Ricoh, and Lexmark, you can have the latest state-of-the-art model or a high-quality, budget-friendly option.
We will work with your business to match the perfect printer or photocopier to your requirements.
Choosing our managed print service can reduce the costs associated with printing in business. Our service gives you the following advantages:
- Automated replenishment of toners.
- Automated metering and readings.
- Alerts are sent to our service department if an issue occurs.
We are approved dealers for
