Joseph Heler Cheese Cheshire

Joseph Heler Cheese

Joseph Heler is an award winning cheese manufacturer based in Cheshire

Founded in 1957 by Joseph Heler, Joseph Heler Cheese began producing 40lb rounds of unpasteurised Cheshire cheese. By 1960, their quality was nationally recognised, winning eight championships in cheese shows. The company’s innovation led to the production of newer cheese varieties, such as Red Leicester and Double Gloucester, and in 2001, it received the Queen’s Award for Enterprise for creating the first low-fat cheese.

Today, under the leadership of Mike and George Heler, son and grandson of the founder, the company remains an independent family business and continues to uphold traditional cheese-making methods still producing cheese by hand, using local milk from selected dairy farms. The company has invested £5 million in upgrading its dairy facilities and £2.5 million in site enhancements to meet the growing demand for British cheeses.

The Challenge

Joseph Heler Cheese faced unpredictable contract costs, which were consistently catching them by surprise, full of hidden costs, which they were never made aware of when signing up. Anti-consumer practices combined with poor customer service left them on the lookout for something different.

Our Solution

Joseph Heler Cheese reached out to us due to our reputation for honesty and integrity in the industry and we were more than happy to visit them and see what we could do. We conducted a free on-site end-to-end audit of their existing print environment identifying cost-reduction measures and opportunities to drive efficiency and quality across the business.

The Outcome

We’ve held a relationship with Joseph Heler Cheese since 2012. Currently, we have installed 30 machines across their 3 sites, in that time, they’ve seen a significant reduction in printing costs and they’re no longer hit with any nasty surprises come the end of the month. On top of this, they no longer face any long periods of device downtime, with our response time of less than 4 hours for any on-site incident.

Customer Feedback

“Partnering with Rawson Digital for our managed print services has been a game-changer. Not only have we significantly reduced printing costs, but we’ve also streamlined our entire document management process. The team is incredibly responsive, resolving any issues quickly and ensuring our printers are always running smoothly. Knowing we have experts proactively monitoring our devices gives us peace of mind and allows us to focus on what we do best. I would highly recommend Rawson Digital to any business looking to save time, cut costs, and improve efficiency.

– Mike Heler – Executive Chairman – Joseph Heler Cheese.