Smart Lockers FAQs

Smart lockers are a system of storage lockers that can be securely managed and accessed through an integrated computer. They are commonly used by brands such as Amazon, InPost, and DPD for click-and-collect parcel collections. More and more workplaces are using smart locker systems for authenticated, tracked, employee storage, tool access, and hands-free product collections.

Smart lockers have a number of key benefits. These include:

• Cost savings: Streamline and automate processes with smart lockers. You can save your business time and resources by reducing the need for human intervention.
• Increased Security: Secure valuable items or documents using access control and monitoring systems to reduce theft and loss.
• Convenience: Systems can be accessed 24/7, allowing for customer or colleague flexibility.
• Scalability: Grow your lockers as your business grows; smart lockers are extendible at any time.

Smart lockers can be used for secure and traceable asset collection and returns within businesses or even in public-facing scenarios. This could be warehouse operatives locking their scanners away after each shift, or if a business wants to run a click and collect system with little manual intervention.

Smart lockers have easy-to-use software built in; however, they offer an expansive open API, providing limitless solutions to integrate into third-party systems. These systems could be an IT service desk, an asset management tool, or custom apps; the opportunities are endless.

Smart lockers can be completely customized; both the software on the digital screen and the visual design on the doors can be branded to suit any use case. The smart lockers also come with a glass door option, giving even more options to customise.

Smart lockers can be installed anywhere with a power source. Some common places you might find smart lockers are:

• Office buildings
• Educational institutions
• Retail stores
• Warehouses and factories
• Residential complexes

Anything can be stored in a smart locker; however, some popular use cases include:

• Packages and sail
• IT equipment and operative hardware
• Personal belongings
• Library books or documents

Smart lockers have a number of features to enhance security; these include:

• Tamper-proof construction
• Unique access codes for item retrieval
• Audit logs and monitoring capabilities

Smart lockers are designed for both indoor and outdoor use; they feature weather-resistant materials and robust security measures. Many units can be fitted with additional CCTV and a small canopy to shield them from any rain while using the lockers.

Smart lockers automate package management, click and collect services, asset handovers, and product returns, freeing up employees to focus on core responsibilities.

Smart lockers can come in different types of system. Common smart locker systems include:

• Hot lockers: Much like a hot desk, hot lockers are commonly used in hybrid workspaces and are not assigned to any individual user, but can be used by anyone at any time, as long as they’re available.
• Asset management lockers: Used for collecting, distributing and storing business assets such as IT equipment. These systems are perfect for flexible, hybrid businesses and remove the human intervention for IT support.
• Parcel lockers: Parcel lockers are used for click and collect systems. Often found outside petrol stations or supermarkets and used by brands such as amazon and DPD, these are huge efficiency boosters for delivery companies as they save time by removing the need to drive to individual houses for deliveries.
• Employee lockers: Employee lockers are common in workplaces around the world, allowing employees to lock their personal belongings away whilst working on a shift. They may also store their work equipment in their locker when they’re not working.