Colin Griffiths, Network Administrator for Wockhardt UK, based on the Wrexham Industrial Estate, said: “We look after the whole site here from a network point of view which is about 420 people across five buildings.
“We are a Good Manufacturing Company (GMP) company, which means we have strict systems for ensuring products are consistently produced and controlled according to quality standards and so there are a lot of procedures and policies to be followed. It means we do have high volume printing needs on a daily basis.
“If a machine goes down then it can cause problems and delays so the benefits of using a reliable, local company like Rawson Digital is that they respond quickly and get us back operational, often within a matter of minutes or hours, rather than days.
“The team at Rawson Digital are easy to talk to, easy to get along with and when they arrive, I feel confident that I can leave them to get on with it and fix the problem for us.
“Whoever you are dealing with, from the Managing Director Vaughn down to the person you speak to at the end of the telephone, they are all friendly, helpful and keen to do a good job for you.
“That’s why we were keen to renew the contract again and we are delighted to do so.”
Colin Griffiths, Network Administrator – Wockhardt UK